Digital Epigram is an AI-first customer service platform that lets you train AI agents on your business data, connect tools via REST APIs, and deploy support across website chat, realtime voice, email, and Telegram. Key features include:
- Knowledge Engine: Upload .txt or .md files to create a grounded knowledge base.
- Tool Actions: Pre-built connectors or custom REST API integrations.
- Omnichannel Support: One agent across web chat, voice, email, and Telegram.
- Live Inbox: Monitor conversations, review AI actions, and retrain with one click.
- Agent Simulation: Watch workflows in real time with scenario testing.
- Scalability: Serve multiple regions and languages from a single trained agent.
Ideal for support leaders, CX teams, founders, and engineers looking to automate high-volume customer conversations.
