Cekura is an automated quality assurance platform specifically designed for Voice AI and Chat AI agents. It provides comprehensive testing and monitoring capabilities to ensure conversational AI systems deliver reliable, high-quality interactions.
Key Features
- End-to-End Testing: Run pre-production simulations across diverse personas and scenarios
- Production Observability: Monitor real conversations to track instruction-following, tool calls, and conversational quality
- Scenario Library: Access thousands of pre-built testing scenarios with custom scenario creation
- Parallel Calling: Test multiple scenarios simultaneously for efficient validation
- Actionable Evaluations: Get detailed metrics on empathy, responsiveness, hallucinations, and compliance checks
- Integration Ecosystem: Direct integration with leading AI platforms including Synthflow, Bland, Vapi, Retell, Cisco, LiveKit, Pipecat, and ElevenLabs
- Compliance Ready: HIPAA, SOC, and GDPR compliant for enterprise use
Use Cases
- AI Voice Agent Development: Test voice agents before deployment to ensure reliability
- Chatbot Quality Assurance: Validate conversational flows and response accuracy
- Production Monitoring: Track real-time performance and receive alerts for failures
- Compliance Testing: Ensure agents follow required disclaimers and regulatory checks
- Prompt Optimization: Test how prompt changes impact core user flows like cancellations and reschedules
Target Users
- AI developers building voice and chat agents
- Quality assurance teams for conversational AI
- Enterprises deploying AI customer service solutions
- Startups needing reliable AI agent testing infrastructure
