CometChat Moderation is an AI-powered content moderation engine designed to protect conversations in real-time. It goes beyond keyword-based filtering by analyzing context, supporting multilingual and code-mixed inputs, and moderating images and videos. Key features include:
- Contextual Moderation: Analyzes entire conversations to reduce false positives.
- Dashboard Controls: Custom rules by user role, message type, channel, and confidence thresholds.
- Media & Multilingual Support: Flags explicit content in images/videos; supports mixed-language messages.
- Review & Escalation Tools: Human-in-the-loop for ambiguous cases.
- Compliance: GDPR, HIPAA, CSAM, SOC2, DSA.
- Three Moderation Paths: OpenAI Rules, Custom API Rules, and CometChat Preset Rules.
- Use Cases: Profanity, hate speech, spam, explicit content, platform circumvention, custom triggers.
Ideal for platforms needing scalable, AI-driven moderation for user-generated content and AI agent interactions.
