An AI investigation workspace that connects customer issues with database, code and log evidence, then prepares a fix and a reply.
TraceX helps engineering and support teams investigate production problems without starting every ticket from scratch. A customer email, Slack message, Jira ticket or dashboard question becomes an investigation that follows the data, recent code changes and application logs.
The hosted workspace connects to databases and engineering tools through read-only access. Its AI traces possible causes, shows the steps it took and links findings to supporting records, code or log lines. Teams can ask follow-up questions in plain English to understand what happened and which users or transactions were affected.
TraceX can prepare a proposed fix as a pull request, explain its risk and validation steps, and draft a customer reply. It also offers code reviews and exports for sharing findings. The product is currently in private beta, with an online sandbox for exploring the workflow.
Source: Product Hunt, #8 on 2026-11-06.
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