Supportson is a customer support platform that combines AI chat, video calls, and paid sessions into a single widget. It allows small teams to provide enterprise-level support at a fraction of the cost. Key features include:
- AI Chat: Instant answers from a knowledge base trained on your content.
- Video Calls: Built-in video support for face-to-face customer interactions.
- Paid Sessions: Charge for consultations or premium support via Stripe.
- Multi-channel: Integrates with website widget, Slack, WhatsApp, email, Telegram, Discord, and more.
- Analytics: Track resolution rates, response times, and revenue.
- Easy Setup: Ready in 5 minutes with no technical skills required.
Use cases include customer support for e-commerce, SaaS, consulting, and any business needing efficient, multi-channel support with revenue opportunities.
